Analysis

Three’s still company in the world of pharmacy benefit managers.

For 2024, nearly 80% of all equivalent prescription claims were processed by three familiar companies: the CVS Caremark business of CVS Health, the Express Scripts business of Cigna, and the Optum Rx business of UnitedHealth Group. The names haven’t changed, but shifting relationships and contract shakeups have altered the plot, with Express Scripts stepping into a new lead role.

Below, we break down the latest market share data from Drug Channels Institute (DCI), explore the developments driving these changes, and examine what they signal for the future of the PBM landscape.

For a deeper dive into the state of the industry, join me this Friday, April 4, 2025, for our live video webinar: PBM Industry Update: Trends, Challenges, and What’s Ahead.

P.S. Special launch pricing on our new 2025 Economic Report on U.S. Pharmacies and Pharmacy Benefit Managers ends today (3/31/25)!

Today’s guest post comes from Josh Marsh, Vice President and General Manager, Sonexus™ Access and Patient Support at Cardinal Health.

Josh discusses how patient support programs are evolving, including the shift toward outsourcing individualized hub functions. He lists five characteristics pharmaceutical companies should look for when evaluating outsourced support for long-term program success.

To learn more, download Cardinal Health’s latest industry survey on hub model management: A New Era for Patient Support Programs.

Read on for Josh’s insights.

Spring has officially arrived in sunny downtown Philadelphia—the proud home base of Drug Channels. As you can see on the right, we celebrated in Miami at the Drug Channels Leadership Forum.

The vernal equinox also brought a surprising surge of industry updates and noteworthy news you won’t want to miss:

• Blue Shield of California provides a puzzling update to its PBM unbundling effort

• The Stelara biosimilar price war begins

• My reaction to Optum Rx’s pharmacy reimbursement announcement

• A valuable Follow the Dollar primer

Plus, Dr. Glaucomflecken reviews UnitedHealth Group's vertical integration strategy.

P.S. Join my more than 61,000 LinkedIn followers for daily links to neat stuff along with thoughtful and provocative commentary from the DCI community.

Coming soon: PBM Industry Update: Trends, Challenges, and What’s Ahead. Our first webinar of the year will tackle the most controversial drug channel participants. Join Adam J. Fein, Ph.D., on April 4, 2025, from 12:00 p.m. to 1:30 p.m. ET, as he shares his expert analysis on critical industry developments. Click here to learn more and sign up.

Wow! What an absolutely incredible time at the inaugural Drug Channels Leadership Forum (DCLF)!

Paula and I are beyond grateful to everyone who took the stage to share their insights and to all who participated in making this event so impactful. (Even Paula got on the main stage!) The event was packed with thought-provoking discussions, candid insights, and dynamic exchanges. The HMP Global team delivered a truly first-class experience for the nearly 350 lucky attendees.

Here are some brief video highlights. Click here if you can't see the video below.


We also had a professional photographer. Here's what happened in the morning of the first day.


You can see more fun photos from the event here on my LinkedIn account:

• LinkedIn post #1

• LinkedIn post #2

• LinkedIn post #3

• LinkedIn post #4

• LinkedIn post #5

You can find attendees’ photos by searching “#DCLF2025” on LinkedIn. (Be sure to use quotation marks and then sort by “Latest.”)

BTW, you won’t see any news stories about the DCLF. That’s because the media were not invited and the sessions were not recorded. You had to be in the room where it happened.😉

The DCLF will return in March 2026.

P.S. A special shoutout to the phenomenal HMP Global team. Your hard work and dedication made this event unforgettable!

Informa Connect’s Life Sciences Pricing & Contracting USA
May 19-21, 2025 | Philadelphia, PA
Drug Channels readers save 10% with code 25DRCH10*

Pricing & Contracting USA arrives at an important moment for our industry. As you work to navigate the evolving healthcare landscape, this annual event brings together 60+ expert speakers from 70+ companies to lead the critical discussions that will drive comprehensive market strategy, uniting Medicaid, Policy, Pricing, Contracting & Reporting thought leaders.

With 52 sessions across 6 workshops and 5 tracks, this event features:

• Wholesaler/Manufacturer Team-to-Team Meet-and-Greets: Direct industry collaboration
• Executive Programming: Fireside Chat with External Counsel, Closed Door Executive Strategy Summit and Luncheon
• Interactive Sessions: Speed Networking, AI Lunch and Learn
• Strategic Working Groups: Medicaid Working Group Report, 80 Minute Industry Strategy Working Group
• The Hottest Topics: Covering Government pricing, contracting and reporting fundamentals, MDRP, the Medicaid Final Rule, State Drug Price Transparency, PDAB, Medicaid, VA and IRA penalties, PBM evolution and regulation, 340B challenges, GTN, PhRMA, GPO Management, specialty distribution and cold chain, AI and automation and more.

Featuring confirmed speakers from: Pfizer, AstraZeneca, Novo Nordisk, Sanofi, Gilead Sciences, McKesson, Regeneron, UCB, PhRMA, CSL Behring, OIG, United Therapeutics, Alkermes, Averitas Pharma and many more.

Join us where Medicaid, Commercial & Government Teams will collaborate to drive a successful market strategy!

View the agenda for Pricing & Contracting USA to see the complete picture – the program, speakers, and more, and visit www.informaconnect.com/pricing-contracting-usa for further details and to register. Drug Channels readers will save 10% off when they use code 25DRCH10 and register prior to April 30, 2025.*

*Cannot be combined with other offers or used towards a current registration. Cannot be combined with special category rates or other offers. Other restrictions may apply.

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The content of Sponsored Posts does not necessarily reflect the views of HMP Omnimedia, LLC, Drug Channels Institute, its parent company, or any of its employees. To find out how you can publish an event post on Drug Channels, please contact Paula Fein (paula@DrugChannels.net).

Today’s guest post comes from Greg Skalicky, President of EVERSANA.

Greg discusses some of the challenges manufacturers face with product commercialization, patient access and adherence, and negotiating partnerships with pharmacy benefit managers (PBMs). He introduces us to EVERSANA DIRECT Commercialization™, a direct-to-patient change/model.

To learn more about EVERSANA DIRECT Commercialization™ and how the direct-to-patient model can help you, meet with EVERSANA at the Asembia Summit in Las Vegas.

Read on for Greg's insights.

I am pleased to announce that Drug Channels Institute’s new 2025 Economic Report on U.S. Pharmacies and Pharmacy Benefit Managers is now available for purchase and immediate download.

• Download a free 30-page report overview—including key industry trends, What's New in this edition, the Table of Contents, and a List of Exhibits

• Read the press release: HMP Global’s Drug Channels Institute Releases 2025 Economic Report on U.S. Pharmacies and PBMs, Examining $683 Billion Market

• Review pricing/license options and download the full 2025 report

Order before March 31, 2025 to receive special discounted pricing!

Now in its 16th edition, this report remains the most comprehensive, fact-based resource for understanding the entire U.S. drug pricing, reimbursement, and dispensing system. It serves as the ultimate guide to the complex web of interactions within U.S. prescription drug channels.

What's inside?

• 12 chapters, 540+ pages, and 268 exhibits

• Nearly 1,200 endnotes with hyperlinks to source materials

• Substantial new material—outlined on page ix of the report overview

There is simply no other resource that comes close in scope and depth to the 2025 Economic Report on U.S. Pharmacies and Pharmacy Benefit Managers.

You can pay online using Visa, MasterCard, American Express, Discover, and PayPal. If you prefer to pay by corporate check or ACH, click here to request an invoice.

Want to bundle the report with DCI’s video webinars? Email Paula Fein (paula@drugchannels.net).

If you preordered, you should have received an email with download instructions last week. Didn’t get it? Contact us at dcisupport@hmpglobal.com, and we’ll take care of it.

WHAT’S GOING ON

Twice a year, the DCI team researches and writes two comprehensive, fact-based, and nonpartisan reports on drug channel economics. In some small way, we aim to make the world a slightly smarter place.

Our reports are widely used by nearly every company involved in the drug channel:

• Pharmaceutical manufacturers

• Wholesalers, pharmacists, pharmacy owners

• Hospitals, benefit managers, and managed care executives

• Policy analysts, investors, consultants, and more

So, this report helps you understand what your customers, partners, and competitors are reading.

The chart below illustrates the depth and breadth of the 2025 edition, with chapter numbers corresponding to each channel flow.

FUN FACTS ABOUT THE 2025 EDITION

• The 12 chapters are self-contained—you don't need to read them in order. (Really!)

• There are tons of internal hyperlinks to help you navigate and focus on what matters most to you.

• We’ve updated all market and industry data with the most current insights, including our annual analyses of the largest pharmacies, specialty pharmacies, and PBMs.

• Many sections have been expanded and reorganized to better reflect the latest industry developments. Check out the What’s New section in the report overview for details.

• You have the option to download an additional PowerPoint file with images of all 268 exhibits—making it easier to share insights with your team. (Note: All license versions include exhibits within the text.)

• There are a staggering 1,163 endnotes (!), most of which have direct hyperlinks to original source materials, giving you a deeper knowledge base beyond what’s in the report.

• Sadly, I had to remove all corny jokes and pop culture references. So, no memes and absolutely no references to SpongeBob SquarePants.

If you have any questions (before or after reading the report), just email me.

Enjoy!

Today’s guest post comes from Jordan Armstrong, Vice President of Business Development at AssistRx.

Jordan discusses the uptick in direct-to-consumer (DTC) models for life sciences organizations looking to navigate market challenges and improve patient access. He goes on to describe some potential risks and complexities associated with these models.

To learn about AssistRx’s technology solutions designed to simplify the patient experience and reduce channel costs, meet with AssistRx at the Drug Channels Leadership Forum, Informa Connect’s Access USA, and/or the Asembia Summit.

Read on for Jordan’s insights.

Next week, Drug Channels Institute (DCI) will release our 2025 Economic Report on U.S. Pharmacies and Pharmacy Benefit Managers. It’s the 16th edition of our popular and comprehensive examination of the entire U.S. drug pricing, reimbursement, and dispensing system.

For 2024, DCI estimates that total prescription dispensing revenues at retail, mail, long-term care, and specialty pharmacies reached $683 billion, up 9% from the 2023 figure. GLP-1 agonist drugs remained the most significant driver of prescription revenue at retail pharmacies, accounting for more than 80% of dispensing revenue growth for 2024.

The table below—one of 268 in our new report—cues up DCI's first look at the 15 largest organizations that battled for those revenues. For a sneak peek at the complete report, click here to download our free 30-page report overview (including key industry trends, What's New in this edition, the Table of Contents, and a List of Exhibits). We’re offering special discounted pricing if you order before March 31, 2025.

Will PBMs be able to maintain their position as the leading pharmacies? Find out at my upcoming live video webinar, PBM Industry Update: Trends, Challenges, and What's Ahead, on April 4, 2025, from 12:00 p.m. to 1:30 p.m. ET. Click here to learn more and sign up.

Today’s guest post is from Divya Iyer, SVP Go-to-Market (GTM) Strategy at GoodRx.

Divya argues that patient support programs (PSPs) struggle with awareness and accessibility, preventing patients from fully benefiting from the financial and educational resources available to them. Divya discusses how integrating digital solutions from GoodRx can enhance engagement, streamline access to therapy, and improve patient outcomes.

To learn more, download the GoodRx Yellow Paper: GoodRx Helps Enable Pharma’s GTM Strategies.

Read on for Divya’s insights.